Product Features:

The AI customer segmentation and auto goods/products booking/ordering chatbot for a retailer: 

• Auto crawling social networks, and websites to find potential customers with text/behaviors patterns

• When found some, it auto sends adv email/SMS to introduce suitable products to that customers

• Leads to bot chat when customers click to adv email/SMS

• Botchat auto Vietnamese text/voice to intro product, auto booking/ordering

• Send email/SMS to sale officer when booking/ordering done 

• Chatbot also serves administrative questions from the manager (worker timesheet check-in report, sale report...)

Technology:

• AWS Amplify, S3, Cloudfront, DynamoDB, SNS

• Java & Webdriver

• FPT OpenAI

• Rasa Core

• NodeJS + ReactJS